Shipping policy

Shipping Policy

Last Updated: October 13, 2026

Thank you for shopping with Solvique! We're committed to making your shopping experience as smooth and convenient as possible.

Order Processing

Once your order is placed, we begin preparing it for shipment.

Processing times may vary depending on product availability, order volume, and our fulfillment partners.

Once your order has shipped, you'll receive a shipping confirmation email with tracking information, when available.

Shipping Times

Delivery times depend on your location, the product ordered, and the shipping carrier.

Estimated delivery times will be provided at checkout or in your shipping confirmation when available.

Please note that shipping estimates are not guaranteed delivery dates. Unexpected delays may occur due to customs processing, weather conditions, or carrier disruptions.

Shipping Costs

Shipping fees, if applicable, are calculated and displayed at checkout before you complete your purchase.

International Shipping

Shipping availability depends on your delivery destination. If your location is eligible, available shipping options will be displayed at checkout.

International orders may be subject to customs duties, import taxes, or additional fees, depending on the destination country. Any applicable charges will be disclosed where required.

Order Tracking

Once your order has shipped, tracking details will be sent to your email when provided by the shipping carrier.

Please allow some time for tracking information to become active.

Incorrect Shipping Information

Please double-check your shipping address before completing your order.

If you notice an error, contact us as soon as possible. We'll do our best to help update your information before your order ships.

Lost, Delayed, or Damaged Packages

If your order is significantly delayed, arrives damaged, or appears to be missing, please contact our customer support team.

We will review the situation and work toward an appropriate resolution in accordance with our policies and applicable consumer protection laws.

Contact Us

If you have any questions about shipping or delivery, please contact us through the Contact Us page on our website.

Thank you for choosing Solvique.

Smarter Solutions. Simpler Living.